Privacy Policy

User-provided information

When you download and register for the Application, Website, Services, or Products, the Application, Website, Services, or Products records the information you provide. You typically give us the following information when you register with us: (a) your name, age, email address, phone number, password, and the educational preferences of your child; (b) transaction-related data, such as that obtained when you make purchases, respond to offers, download or use our applications; (c) data you voluntarily provide when contacting us for support; and (d) information that you provide to its system while utilising the Application/Services/Products, such as when you ask questions, take part in discussions, or take tests. taking tests and taking part in discussions. Users' "Personal Information," "Sensitive Personal Information," and "Associated Information" are three categories for the data that was gathered. In this policy, "Information" refers to all types of personal information, including sensitive personal information, as well as related information. These terms are each individually defined under the Information Technology (Reasonable security practises and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules").

ArivuPro might use this information to get in touch with you occasionally, give you access to the Services, crucial information, necessary notices, and marketing promotions. When ArivuPro requires additional details that can be used to contact you or identify you personally (personal information), we will let you know.

As long as the login/access credentials match yours, ArivuPro won't make a distinction between who is using the device to access the application, website, services, or products. It is crucial that you have logged in with your own credentials in order to get the most out of the application/website/services/products and allow your information to be accurately captured there.

At all times, ArivuPro will give you the choice whether to give the Personal Information or Sensitive Personal Information it is requesting from you. You also have the option, at any time while using the Application/Services/Products, to revoke the earlier-granted consent to its use of such Personal Information or Sensitive Personal Information. You must revoke your consent in writing and send it to us at the addresses listed below in this Policy. If such a situation arises, ArivuPro or the Company fully reserves the right to stop offering you any additional services or products through the Application or website.

Automatically Collected Information

Additionally, the application, products, and services may automatically collect certain information about you, such as the type of mobile device you use, its unique device ID, its IP address, its operating system, the kind of mobile Internet browsers you use, and details about how you use the application, services, and products. Similar to the majority of mobile applications, ArivuPro also gathers additional pertinent data based on the permissions you grant.

To charge you for the products and services you've purchased, ArivuPro employs a third-party credit card processing business. Your personally identifiable information is not kept by these businesses, shared with third parties, stored, or used for any other purpose.

Use of your Personal Information

In addition to conducting research, trend analysis, and administering the Application/Services and products, ArivuPro uses the information gathered to learn about each user's learning styles and movements within the Application/Services and products, as well as to compile demographic data and usage patterns about its user base as a whole. To assist us in enhancing the Application, its products, and its Services, we may from time to time transmit aggregated, individual, anonymized, and non-anonymized data to outside service providers. Your information will only be disclosed to third parties by ArivuPro in the ways listed below in this Policy.

To better your learning goals and experience, ArivuPro may use your personal information along with the unique data and behaviour patterns to create content just for you. In order to personalise, gain insights, and improve your experience or to reach out to you with more useful applications, products, information, and services, third parties offer some services that we may use to analyse the data and information you provide. However, these outside businesses are not independently entitled to share this information. ArivuPro will not trade, sell, or rent your information to a third party unless you specifically give us permission to do so in writing or electronically. Reputable third parties may occasionally receive aggregate statistics about ArivuPro's customers, traffic patterns, and related site information. However, when this information is shared, it is done so anonymously and does not include any of your Personally Identifiable Information.

As they are regarded as a necessary component of the Services/products you have selected, ArivuPro may from time to time send you email notices or make contact with you to discuss its Services, products, and benefits.

ArivuPro might disclose Information:

• as mandated by law, for example, to abide by a subpoena or other similar legal process;
• to enforce relevant ToU, including looking into possible violations of them;
• the disclosure is required, in its good faith opinion (doctrine of uberrima fides), to respond to a government request, investigate fraud, protect your safety or the safety of others, or defend against legal liability;
• with its dependable service providers who perform tasks on its behalf, do not independently use the information disclosed to them by ArivuPro, and who have consented to and complied with this Policy;
• to prevent impending harm to Arivu Educational Consultant Private Limited, its users, or the public's rights, property, or safety as required or permitted by law;
• with third-party service providers to perform behavioural analysis and personalise the Application, Website, Services, and Products for a better user experience;

You are deemed to have obtained the legal guardian of any minor whose personal information is included in any portion of the Information that you provide. Your ArivuPro registration is deemed to be your consent to this.

Access to your personal Information

ArivuPro will give you the tools you need to make sure your personal information is accurate and up to date. If you have created a user profile, it will make it easy for you to access and edit it through its application, services, website, and products. To prevent the exposure or disclosure of your password to anyone, ArivuPro employs strict security measures. Only if you forget the password for its application, website, or services will ArivuPro be permitted to reset it for you with your prior consent in accordance with industry standards.

Links

Links may be presented by ArivuPro in a way that allows us to monitor whether they have been followed. This data is used by ArivuPro to enhance its personalised content. You might end up on websites outside of its domain by clicking on links. The privacy practises of other websites are not the responsibility of ArivuPro. When leaving ArivuPro's website, users are urged to read the EULA/T&Cs of every website that collects personally identifiable information. This Privacy Policy only applies to data gathered through its website.

Alerts

ArivuPro may notify you by email or phone (via SMS/call) about new service offerings or other information that it believes may be helpful for you.

Public Forums

Your personal information, such as comments, messages, files, and photos, that you share when using specific features on the website, such as the discussion forums, will be made publicly available to all users. You do so entirely at your own risk when sharing information in this manner. Please be aware that if you include personal information in your profile or when posting on its forums, that information may become accessible to the public.

Security

ArivuPro is concerned with protecting the privacy of your information. In order to protect the information it processes and maintains, ArivuPro uses physical, electronic, and procedural safeguards. As an example, ArivuPro restricts access to this information to those employees who need access to perform the tasks necessary to run, develop or improve the company's application, services, products, or website. Please be aware that no security system can completely thwart potential security breaches, despite ArivuPro's best efforts to provide strict security for the information it owns and maintains.

How long does ArivuPro retain user data?

ArivuPro currently keeps user data for at least three years after an account is no longer active. This practise may be modified in accordance with statutory and commercial requirements. For instance, if it's necessary to follow the law or voluntary codes of conduct, the retention period for some data may need to be extended. If it's necessary to free up storage space, it may reduce the retention period for some types of data, unless doing so is prohibited.

Log Information

Your browser sends information to ArivuPro Website's servers whenever you access a website, and these servers automatically log that information. These server logs may contain information about your web request, your IP address, the kind of browser you are using, the language of that browser, the time and date of your request, and one or more cookies that may specifically identify your browser.

User communications

ArivuPro may keep a copy of any emails or other communications you send to it so that it can process your questions, fulfil your requests, and enhance our services.

Changes of this Statement

The privacy policy will need to change as the Company (Arivu Educational Consultant Private Limited) does in order to address new circumstances. As continued use is taken as approval of all changes, you are advised to regularly review this Policy for any updates.

Your Consent

According to ArivuPro, each user of our application, services, products, and website must be able to give their informed consent before providing any information needed to use the application, services, products, or website. You expressly consent to its collection, processing, storing, disclosing, and handling of your information as outlined in this Policy as it is now and as it may be amended by us by registering with it. Your information will be processed in India in any way, including but not limited to gathering, storing, erasing, using, combining, sharing, transferring, and disclosing information. Your information will be transferred, processed, and stored in accordance with the applicable Indian data protection laws even if you live outside of India.

Contact Information

The ArivuPro Grievance Officer will use every reasonable effort to respond to your complaints as soon as possible. If you have any questions, you can email us at contact@arivupro.com and Online@arivupro.com